Frequently Asked Questions
What are your opening hours?
Monday - Friday:
9:00am - 5:30pm
Closed for lunch 1:00pm - 2:00pm
9:00am - 1:00pm
Do I need to know my prescription when visiting?
If you're an existing patient, don't worry as all prescription records are kept on file so there is no need for you to be sure of your prescription.
If you're a new patient however, we will have to undergo an eye exam to determine your prescription, unless you have an in-date, valid prescription from a qualified practitioner.
We receive many patients who are unsure about their eye health. If you feel like you need more information regarding your eye examination, glasses, contact lenses or prescription please don't hesitate to get in touch with our practice.
Our members of staff will be more than happy to discuss any issues you may have.
How often should I have my eyes examined?
If you are:
Aged 15 or below - once every year
Aged 16-69 years - once every 2 years
Aged 70 years and over - every year
Diabetic and Glaucoma patients - every year
Aged 40 years and over with an immediate relative with Glaucoma - every year
The above are general guidelines and more regular eye exams may be required in some cases. Your optician will always advise you of this. Please contact us if you are still unsure.
When should my child have their first eye exam?
Children can be tested at any age but our recommendation for a child's first eye examination is around 2 years old. Sooner if you feel your child may be struggling with an eye problem, our measure is that it's better to be safe than sorry. We always strive to make our exams as fun as possible for the child's benefit.
How long does an eye exam last?
The length of an eye examination varies depending on the patient being examined, but a typical test usually lasts between 25-35 minutes.